1. Orders and Cash on Delivery
We accept Cash on Delivery (COD) as our only payment method. By placing an order, you agree to pay the total amount in cash at the time of delivery.
Please ensure that someone is available to receive the order and make the payment. Failure to accept the delivery without a valid reason may result in refusal of future orders.
2. Shipping and Delivery
Lucia Snaps offers worldwide shipping. Delivery times vary by location and may be subject to delays due to customs or other factors beyond our control.
Shipping details will be confirmed after your order is placed. We strive to ensure timely and secure delivery of all items.
3. Returns and Exchanges
Due to the nature of cash-on-delivery transactions, returns and exchanges are handled on a case-by-case basis. If you receive a damaged or incorrect item, please contact us at [email protected] within 3 days of receiving your order.
Returned items must be unused and in original packaging. Lucia Snaps reserves the right to deny any return or exchange that does not meet our policy.
4.Intellectual Property
All content on this website—including text, images, logos, graphics, and product designs—is the property of Lucia Snaps and is protected by copyright and intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
5. Limitation of Liability
Lucia Snaps is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website. We do not guarantee uninterrupted or error-free access to the website.
6. User Conduct
You agree not to misuse this website or its services. Prohibited conduct includes attempting to interfere with our website’s functionality, submitting false information, or engaging in fraudulent activities.
7. Privacy
Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your information.
8. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at: