Lucia Snaps is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

Information We Collect

When you browse or purchase from Lucia Snaps, we may collect the following types of information:

  • Name

  • Shipping address

  • Contact number

  • Email address

  • Order details

  • IP address and browser information (for analytics and performance)

We do not collect or store payment information, as all orders are fulfilled using Cash on Delivery (COD).

How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders

  • Communicate with you regarding your order status

  • Respond to your inquiries

  • Improve our website experience and customer service

  • Send promotional emails, only if you’ve opted in

Opt-Out Instructions

If you no longer wish to receive promotional emails or marketing messages from us, you can opt out by:

  • Clicking the “Unsubscribe” link in our emails, or

  • Contacting us directly at [email protected]

Please note that transactional emails (related to order confirmations or shipping updates) will still be sent, as they are necessary for fulfilling your orders.

Sharing Your Information

Lucia Snaps does not sell, rent, or trade your personal information. We may share your information with trusted third parties only when necessary for order fulfillment (e.g., shipping services).

Data Security

We implement appropriate security measures to protect your information from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to safeguard your data.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience, improve website performance, and understand user behavior. 

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To make a request, please email us at [email protected].

International Visitors

As a business operating worldwide, Lucia Snaps complies with applicable data protection laws in the countries we serve. By using our website, you consent to the collection, storage, and processing of your information in accordance with this policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Contact Us

For questions about this Privacy Policy, your personal data, or to make a request regarding your information, please contact us at:

[email protected]